Store
Shipping
What it costs, how long it takes, and where we ship.
Every piece is made to order by our print partner, Printful, then shipped to you. So delivery time is two parts: making it, then getting it to you.
What it costs
- United States: $7.95 per order. Free on orders of $75 or more.
- Everywhere else we ship: $12.95 per order.
The shipping cost is shown in your cart and again at checkout before you pay. It's one price per order, however many pieces are in it.
How long it takes
Making it: usually 2–5 business days.
Getting it to you, after it ships (our print partner's current estimates):
- United States: about 4–6 days
- United Kingdom: about 2–4 days
- Europe (for example Germany): about 3–6 days
- Canada: about 7–10 days
- Japan: about 8–11 days
- Australia and New Zealand: about 2–3 weeks
These are estimates, not guarantees. Busy seasons and customs can add time.
Where we ship
The United States, Canada, the United Kingdom, Ireland, Australia, New Zealand, Japan, Germany, France, the Netherlands, Belgium, Austria, Switzerland, Spain, Portugal, Italy, Sweden, Norway, Denmark, Finland and Poland.
Somewhere else? Email info@cosmicobsidianrecords.com and we'll see what we can do.
Customs, duties and import taxes
Orders shipped outside the United States may be charged customs duties or import taxes by your country when they arrive. These are set by your country, not by us, and are paid by the person receiving the order. We can't predict them in advance.
More than one parcel
Different pieces can be made in different places, so some orders arrive in more than one parcel. You only pay shipping once.
Tracking
Your confirmation email links to your order page. It shows your order's progress and the tracking link once it ships.
Wrong address, lost or late parcels
Please double-check your address at checkout; we ship to the address you enter. If a parcel comes back because the address was incomplete or it wasn't collected, we can send it again once the new shipping cost is paid. If a parcel is well past its estimate or looks lost, email us with your order number and we'll chase it with the carrier. Damaged items are covered by our returns policy.